Rorrim Support

Much of ordinary life passes before we think to notice it. Rorrim offers one Lens at a time to help you pay attention and put a moment into words. Over time, Timeline and Landscape let you revisit what you noticed and see what keeps returning. The meaning remains yours.

Rorrim does not require an account or sign-in. Your responses remain private unless you enable optional iCloud Backup.

Getting Started

Complete the introduction, read the current Lens and write your response in Write. The active Lens remains available until you save a response. Missing a day does not remove it, consume progress or create a penalty.

After saving, Rorrim presents your personal Tree. Timeline preserves your saved responses and private notes. Landscape shows exact words and evidence-backed connections from your own responses without deciding what they mean.

Where Your Information Is Stored

Your responses, Lens history, notes, Timeline, Memory, Landscape, Tree and app progress remain on your device unless you enable optional iCloud Backup. Nothing is published or sent to a Rorrim-operated database.

If you erase the app, erase its private device data or lose the device without a suitable device or iCloud backup, local-only information may not be recoverable.

Using iCloud Backup

Open More, select Data & iCloud, then enable iCloud Backup.

iCloud Backup privately preserves saved responses, their exact Lens snapshots, provenance, compatibility revisions, Timeline notes and Tree appearance identity using the iCloud account on the device. It does not require a Rorrim account or Sign in with Apple.

Memory and Landscape projections, rendered Tree images and widget caches are not backed up because Rorrim can rebuild or recreate them from supported source records.

Use Back Up Now to request an immediate merge. If private records with the same identity contain different immutable wording, Rorrim does not overwrite either version and reports that the backup could not be merged safely.

Turning the switch off stops automatic backup but retains the existing private iCloud copy. Choose Delete iCloud Backup and confirm to delete that copy. This does not erase information stored on the device.

Restoring From iCloud

Use the same iCloud account and enable iCloud Drive for Rorrim. If Rorrim can recover a previous backup preference after reinstall, it may restore the private backup automatically. Keep the app open while Restoring from iCloud... is shown.

If restoration does not begin, open More, select Data & iCloud, and enable iCloud Backup. Confirm that the device has an internet connection and is signed in to the expected iCloud account.

Erasing Private Data From the Device

Open More, select Data & iCloud, then choose Erase Private Data From This Device.

This removes local responses, notes, Memory, guide progress, Lens progress, reminders and widget state from that device. It does not delete an existing private iCloud backup.

To remove both copies, first choose Delete iCloud Backup, then erase private data from the device.

Daily Reminder Problems

Rorrim can schedule a local reminder for the current Lens. If reminders do not appear:

• open iPhone or iPad Settings and confirm notifications are allowed for Rorrim;
• confirm Focus settings are not silencing the notification; and
• restart Rorrim after changing system notification permission.

Reminder scheduling happens on the device. Rorrim does not send reminder or usage information to a developer-operated server.

Slow or Unresponsive Interactions

If Write, the keyboard, Tree, Timeline or Landscape does not respond as expected:

• install the latest Rorrim version from the App Store;
• close and reopen Rorrim;
• restart the device; and
• check that sufficient device storage is available.

If the issue continues, use the support form and include the Rorrim version, device model, iOS or iPadOS version, the action that was slow, and whether it happened only the first time. Do not include the text of a private response unless it is necessary and you deliberately choose to share it with support.

Privacy

Read the Rorrim Privacy Policy at ikenaa.com/rorrim/privacy.

Rorrim does not sell personal data, show advertising, track people across other companies' apps or websites, or upload private writing to a Rorrim-operated server.

Contact Support

Use the support form below for privacy or technical questions. Provide only the information needed to investigate the request.

The support form may ask for your name, email address and message. Your contact information is used to review and respond to the request and to maintain appropriate support, security and legal records. It is not used for advertising or linked to an in-app profile because Rorrim has no account system.

Do not send your Apple password, verification code, device passcode or complete private response history.